IT Manager - Application Development (CRM/Fulfillment)
# of Openings
Responsible for managing the development and implementation of application systems and hands-on leadership of a team of developers and analysts.
Creates and executes application strategies and roadmaps to support and expand company growth and vision.
Works closely and partners with business leaders to align IT activities with business objectives creating strong relationships.
Maintains detailed working knowledge of software products and stays current on market research and industry positions for innovative roadmap designs for company growth.
Supervises, plans, directs and assists staff to produce solutions driven outcomes.
Works to ensure efficient, cost effective operations with changing priorities and manages resource realignment.
Provides planning, project management and implementation leadership, identifying opportunities for automation, cost savings and service quality improvement.
Provides direct oversight, problem-solving leadership and insight for complex development, application upgrades and operational troubleshooting in a mixed-platform (Windows, Linux, Mac OS) environment.
Works closely with and manages issues with third party software vendors.
Defines and coordinates team activities related to the implementation, ongoing support, measurement and continuous improvement of the company’s applications solutions.
Oversee production systems and ensures quality standards are met and ensures delivery of 24/7 service operations.
Experience with CRM and order fulfillment including shipping software integrations and workflow.
Experience with ERP systems with emphasis on warehouse management, physical inventory tracking and product order fulfilment.
Master’s Degree preferred.
3+ years managing software developers.
Experience collaborating with business leaders to define, prioritize, and deliver right-sized application solutions.
Experience managing: application developers, business analysts, quality assurance teams, contracts and vendors.
Knowledge of technologies and best practices for application solutions delivery in fast paced business environment.