Rogue Fitness

  • Customer Service

    Job Locations US-OH-Columbus
    Job ID
    2018-1433
    # of Openings
    0
    Category
    Customer Service/Support
    Type
    Regular Full-Time
    Shift
    Second, Weekends
  • Overview

    Interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.

    Responsibilities

    •  Process orders, forms, applications and requests.
    •  Deal directly with customers either by telephone, electronically or face to face.
    •  Respond promptly to customer inquiries.
    •  Handle and resolve customer complaints.
    •  Manage customers' accounts.
    •  Record details of actions taken.
    •  Communicate and coordinate with internal departments.
    •  Follow up on customer interactions.

    Qualifications

    •  High school diploma, general education degree or equivalent.
    •  Knowledge of customer service principles and practices.
    •  Knowledge of relevant computer applications.
    •  Ability to type.
    •  Communication skills - verbal and written.
    •  Problem analysis and problem-solving.
    •  Attention to detail and accuracy.

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