Rogue Fitness

Customer Service

US-OH-Columbus
Job ID
2014-1034
# of Openings
1
Category
Customer Service/Support
Type
Regular Full-Time
Shift
Second, Weekends

Overview

Interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.

Responsibilities

  •  Process orders, forms, applications and requests.
  •  Deal directly with customers either by telephone, electronically or face to face.
  •  Respond promptly to customer inquiries.
  •  Handle and resolve customer complaints.
  •  Manage customers' accounts.
  •  Record details of actions taken.
  •  Communicate and coordinate with internal departments.
  •  Follow up on customer interactions.

Qualifications

  •  High school diploma, general education degree or equivalent.
  •  Knowledge of customer service principles and practices.
  •  Knowledge of relevant computer applications.
  •  Ability to type.
  •  Communication skills - verbal and written.
  •  Problem analysis and problem-solving.
  •  Attention to detail and accuracy.

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